REFUND POLICY

Refund Policy for Bologna Colorado Music Group

1. Refund Eligibility:

   a. Cancellation or Postponement: - If an event is canceled, ticket holders will be refunded the ticket price. Service fees and processing fees are non-refundable.

   b. Event Details Change: - In case of a significant change in event details (date, time, venue, lineup), ticket holders may be eligible for a refund. Any such changes will be communicated to ticket holders via the contact information provided during the ticket purchase.

   c. Special Circumstances: - Refunds may be considered on a case-by-case basis for special circumstances, such as medical emergencies. Contact our customer support at [adam@bolognacolorado.com] for assistance.

2. Refund Process:

   a. Contact Customer Support: - To request a refund, contact our customer support within the specified timeframe.

   b. Provide Necessary Information: - When requesting a refund, please provide your order number, event details, and the reason for the refund request.

   c. Review and Approval: - Refund requests will be reviewed, and eligibility will be determined. Approval is subject to the conditions outlined in this Return Policy.

   d. Refund Method: - Approved refunds will be processed using the original payment method used for the purchase.

3. Non-Refundable Items:

   • Service fees, processing fees, and any other additional fees associated with the ticket purchase are non-refundable.

4. Incomplete or Incorrect Orders:

   • If there is an error in your order or if you receive incomplete tickets, please contact customer support immediately for assistance.

5. Transferability:

   • Tickets are generally transferable. If you are unable to attend the event, please refer to the event's specific rules and regulations regarding ticket transfers.

6. Lost or Stolen Tickets:

   • Bologna Colorado is not responsible for lost or stolen tickets. Keep your tickets in a safe place to avoid any issues.

7. Amendments:

   • Bologna Colorado reserves the right to amend this Return Policy at any time. The updated policy will be posted on the ticketing site.

8. Contact Us:

   • If you have any questions or concerns about this Return Policy, please contact us at contact@bolognacolorado.com.

By purchasing tickets through the Bologna Colorado Ticketing Site, you agree to comply with the terms outlined in this Return Policy.